Recommendation 8
Recommendation 8:
By 1 June 2023, chief fire officers should make sure there is a full, 360-degree feedback process in place for all senior leaders and managers (assistant chief fire officer equivalent and above) in service.
ECFRS action:
April 2023:
360 degree feedback is regularly used as a development and feedback tool throughout the organisation. We utilise a tool called TLQ-360 and support delivery of feedback with coaching sessions to support the transformation of feedback to action.
360 feedback has been used 62 times in the last 12 months. The Service Leadership Team last had formalised 360 feedback in 2020.
October 2023
The Service Leadership Team has sought new 360 Feedback using the TLQ-360 tool. Each leader has had a coaching session utilising the 360 feedback. A facilitated team session using the 360 feedback is planned for 4 December 2023. The Service continues to be committed to 360 feedback and continues to use the TLQ-360 methodology.
January 2024
TLQ 360 team feedback session taken place. Rolling out to next level of Service.