Reporting Faults and Repairs
Responsible persons of high-rise residential buildings must share a record of faults that cannot be rectified within 24-hours to the local fire and rescue service and when the faults have been repaired.
Lifts and essential fire-fighting equipment
Regulation 7 of the Fire Safety Regulations 2022 states responsible persons of high-rise residential buildings must undertake monthly routine checks of specific fire safety equipment, including:
- Lifts for use by firefighters or evacuation lifts
- Automatic door release mechanisms
- Evacuation alert systems
- Fire detection and alarm systems
- Rising mains
- Smoke control systems
- Suppression systems
If faults are identified, the responsible person must take steps to rectify them. If the fault cannot be rectified within 24 hours, the fault must be reported to the fire and rescue service. The fire and rescue service must be updated once the fault has been rectified.
This information can be factored into our operational response as necessary.
The fault form should only be completed by the responsible person or those in an authorised capacity on behalf of the responsible person.
Reporting a fault
If faults are identified, the responsible person must take steps to rectify them. If the fault cannot be rectified within 24 hours, the fault must be reported to the fire and rescue service.
Reporting a repair
Faults that have been fixed must be reported using the link within the email you will have received when reporting the original fault.
Have you got a concern relating to your building?
If you are a resident and/or leaseholder who has identified concerns with your building, you should contact the Responsible Person for your building.
If you have done this but want to report a fire safety complaint, please contact us directly by email: mailbox.tfs@essex-fire.gov.uk
