Incident

Neighbour calls 999 after hearing smoke alarm

Crews have praised a neighbour who called 999 after hearing a smoke alarm in Basildon today.

We were called to Wells Gardens at 10.43am and crews from Basildon, Rayleigh Weir and Orsett attended.

Watch Manager Marc Kyprianou said: "The neighbour went to investigate after hearing the alarm, saw black smoke coming from the property and called 999.

"Firefighters wearing breathing apparatus entered and found a pan on the hob, which had inadvertently been left on by the occupant who had left the property. 

"They removed the pan and carried out a search before ventilating the property.

"The neighbour did exactly the right thing and the incident highlights the importance of having working smoke alarms."

Crews left the scene at 11.51am.

If you or someone you know doesn’t have working smoke alarms at home, we can fit them for free. Please book a free home fire safety visit essex-fire.gov.uk/book-home-safety-visit.

Closed
Incident number
254370
Attending station
Location
Wells Gardens, Basildon
Date
10.43am - 03 November 2024

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