Carers - Partner Information
Essex County Fire and Rescue Service (ECFRS) is dedicated to protecting the public by preventing fires and other emergencies before they happen. We focus on supporting the most vulnerable people in our communities, working closely with our partners to reach those most at risk and help make their homes safer. By working together, we can reduce risks and protect those who need it most.
On this page you will find digital resources which can be used to promote the services provided by Essex County Fire and Rescue Service within your organisation.
If you require a specific format or information which is not available, please email us and we'll be happy to support you.
The services we offer includes:
- Smoke alarms
- Sensory smoke alarms for people with hearing loss
- Advice on home fire safety
- Health and wellbeing check (and referral if required)
- Electrical hazards, kitchen safety and general safety in the home
- Advice around cost of living
- Crime prevention advice
- Advice about carbon monoxide and gas safety
- Fire retardant bedding
- Assessment for a Portable Misting Unit (for most at risk and vulnerable residents)
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Stay safe at home with a free Home Safety Visit from ECFRS
Essex County Fire and Rescue Service (ECFRS) is here to help keep you and your loved ones safe at home. Our free Home Safety Visits provide expert advice on fire prevention, home security, and ensuring your home is as safe as possible.
If you don’t have working smoke alarms, we’ll fit them for free - giving you early warning in case of fire. Even if you already have alarms, our team can check for potential hazards, offer tailored safety tips, and give you peace of mind.
These visits are particularly valuable for elderly residents, those with mobility challenges, or anyone with health conditions. Our friendly fire safety team will walk you through simple, practical steps to make your home safer, providing reassurance and support when it’s needed most.
Booking is quick and easy. If you or someone you know could benefit from a Home Safety Visit, get in touch today:
Call: 0300 303 0088
Book online: essex-fire.gov.uk/book
Email: home.safety@essex-fire.gov.uk
Sensory Smoke Alarms for people with hearing loss
Essex County Fire and Rescue Service (ECFRS) provides and installs free specialist sensory alarms for Essex residents with hearing loss. These alarms alert users to fire, even if their hearing aids are removed at night.
Sensory smoke alarms are ceiling-mounted and wirelessly linked to devices that use strobe lights and vibrations. A bedside unit flashes and triggers a vibrating pad under the pillow when smoke is detected, ensuring the user wakes up and takes action. Multiple alarms can be installed throughout the home for added safety.
Get your free sensory smoke alarm:
Web: essex-fire.gov.uk/book
Email: home.safety@essex-fire.gov.uk
Call: 0300 303 0088
Online Home Fire Safety Check
To help reduce house fires in Essex, we’re encouraging everyone to complete our Online Home Fire Safety Check. This simple tool assesses your fire risk based on your home, lifestyle, smoke alarms, cooking habits, and escape plans. You'll receive personalised advice and practical tips to make your home safer.
You can complete the check for yourself or on behalf of a family member. Friends, neighbours, carers, support workers, and partner agencies can also use it. In some cases, we may recommend a free home visit to provide in-person advice and fit smoke alarms if needed.
